Help and support

Frequently asked questions

We’ve compiled the most common questions about how True Reservedance works, what you can expect from the platform, and how we handle security and data analysis. If you don’t find the answer you’re looking for, you can contact our team through the access form.

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Everything you need to know before getting started

What is True Reservedance, exactly?

True Reservedance is a predictive analytics and risk management platform for investors in digital assets. It combines market data with evaluation models to help you make better-informed decisions, without replacing your own judgement or final responsibility.

Do I need any prior investment experience to use it?

The platform is designed to be accessible to both beginners and more advanced users. The analysis dashboards include contextual explanations, although we recommend learning the basics of risk management before trading with real capital.

How are analyses and alerts generated?

The analyses are based on processing historical and market data using statistical models. These signals are indicative and form part of a decision-support process; they do not constitute a guaranteed investment recommendation.

How much does access to the platform cost?

Access conditions and available plans are outlined during registration. We recommend reviewing the latest information in the access form before confirming any subscription.

Is my personal and financial data protected?

We follow reasonable security practices when handling information, and our Privacy Policy explains how data is used. We recommend reading it to understand the exact scope of the processing we carry out.

Can I cancel my access anytime?

Yes, you can manage your access and cancel it by following the procedure shown in your account or by contacting support. The specific cancellation conditions are set out in our terms and conditions.

Does True Reservedance guarantee investment returns?

No. No analysis tool can guarantee results. Investments in digital assets carry risk, including the possible loss of the capital invested. True Reservedance provides information and analysis, not personalised financial advice.

Which devices can I use to access the platform?

The platform is designed to run in a browser and adapts to desktop computers and mobile devices, so you can check your analysis dashboards from wherever it’s most convenient for you.

How can I get in touch with the support team?

You can contact us using the form in the Platform Access section. Our team reviews enquiries and responds as quickly as possible.

Does the information provided on the platform constitute financial advice?

True Reservedance's content, analyses and alerts are provided for informational and educational purposes only. They do not constitute personalised financial, legal or tax advice. Any investment decision is solely the user's responsibility.