Legal

Privacy Policy

This Privacy Policy explains how True Reservedance collects, uses, stores, and protects the information of individuals who visit this website or use our services. This document is a general draft intended for informational purposes and must be reviewed and adapted by a legal professional before final publication, in line with the regulations applicable in each jurisdiction.

Last updated: [date to be added]

1. Introduction

At True Reservedance, we value our users’ privacy and are committed to protecting the personal information they share with us. By accessing or using our website, you accept the practices described in this Privacy Policy. If you do not agree with the terms set out here, we recommend that you do not use this website or our services.

2. Information we collect

We may collect the following types of information when a user interacts with our website:

  • Contact details: name, email address and phone number, provided voluntarily while completing forms.
  • Technical data: IP address, browser type, operating system, pages visited, and time spent on the site.
  • Usage data: content interactions, preferences and browsing behaviour within the platform.
  • Cookies and similar technologies: Information collected through cookies and other tracking tools, as described in the relevant section.

3. Purpose of Data Processing

The information collected is used for the following purposes:

  • Managing and responding to contact requests or platform access requests.
  • Improving the website’s user experience and functionality.
  • Sending informational communications about our services, where the user has provided consent.
  • Fulfilling applicable legal and regulatory obligations.
  • Preventing fraudulent use and ensuring the platform’s security.

4. Legal basis for processing

Personal data is processed, as applicable, based on the user’s consent, the performance of a contractual relationship, compliance with legal obligations, or True Reservedance's legitimate interest in improving and protecting its services.

5. Sharing data with third parties

True Reservedance does not sell or rent users’ personal information to third parties. However, information may be shared with service providers that help operate the platform, such as web hosting, data analytics, or communication tools, and who are required to keep such information confidential. We may also disclose data when required by law or by a competent authority.

6. Cookies and tracking technologies

This website may use first-party and third-party cookies to improve functionality, analyse traffic, and personalise the content displayed. Users can configure their browser to reject cookies or to notify them before cookies are set, although this may affect the functionality of some sections of the site.

7. Data retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to address any legal liabilities arising from its processing. Once these periods expire, the data will be securely deleted or anonymised.

8. International transfers

If personal data is transferred to providers or servers located outside the European Economic Area, True Reservedance will take the necessary measures to ensure an adequate level of protection in accordance with applicable data protection regulations.

9. Information security

We put in place reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration, or improper disclosure. However, no data transmission or storage system can be guaranteed to be completely secure.

10. User rights

Under applicable data protection regulations, the user has the right to:

01

Access

Request information about the personal data we hold about you.

02

Rectification

Request correction of inaccurate or incomplete data.

03

Erasure

Request data deletion when it is no longer required.

04

Objection

Object to their data being processed in certain circumstances.

05

Portability

Receive their data in a structured, widely used format.

06

Restriction

Request that the processing of their data be restricted in certain cases.

Users can contact us through the channels provided in the Contact section of this website to exercise any of these rights.

11. Minors

Our services are not intended for minors. We do not knowingly collect personal data from minors without verifiable consent from their parents or legal guardians. If we become aware that information has been collected from a minor without such consent, we will delete it.

12. Links to third-party websites

This website may include links to third-party websites. True Reservedance is not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policy of any third-party website you visit.

13. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page along with the date of the latest update. We recommend that you review this document periodically to stay informed about any changes.

Contact: If you have any questions about this Privacy Policy or the processing of your personal data, you may contact True Reservedance using the contact details available on our website.